Terms and Conditions
These Terms and Conditions (“Agreement”) govern your use of www.artplanetstore.in (“Website”), owned and operated by Art Planet Store. By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree to these Terms, please do not use the Website.
Art Planet Store reserves the right to modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically. Continued use of the Website after changes are posted implies your acceptance of those changes.
Definitions:
- “Website” refers to www.artplanetstore.in.
- “We”, “Us”, “Company” refers to Art Planet Store and its authorized representatives.
- “You”, “User”, “Customer” refers to any individual or entity using or purchasing from the Website.
- “Products” means the items listed for sale on our Website including art and stationery supplies.
Online Purchases:
- This Website is a platform for users to browse, select, and purchase Products.
- All commercial terms (price, payment, delivery, etc.) are offered and agreed upon solely between the customer and Art Planet Store.
- All prices listed are in Indian Rupees (INR).
- By purchasing any product on this Website, you agree to complete the transaction and be bound by these Terms.
- Orders may be cancelled if a product is listed at an incorrect price due to a typographical or technical error.
Eligibility:
- You must be at least 18 years old or have parental/guardian consent to use this Website.
- By using this Website, you confirm that all the information provided by you is true, accurate, and complete.
Payment Terms:
You can pay using:
- Credit Card
- Debit Card / ATM
- Net Banking
- UPI / Bank Transfer
We do not accept any other modes of payment.
Note: All payments are processed via secure payment gateways. We are not liable for any credit card or payment fraud. Responsibility for fraudulent transactions lies with the user, and the burden of proof lies with the user.
Shipping & Delivery:
- Orders are processed within 3–5 working days of payment confirmation (excluding Saturdays, Sundays & public holidays).
- Delivery timelines vary depending on product category and location.
- In case of delivery failure due to user error (e.g., incorrect address), any extra cost incurred for re-delivery shall be borne by the customer.
Returns & Refunds:
- Partial deliveries must be reported within 10 days of receipt.
- In case of cancellation or return, refunds will be processed within 7–21 working days from the cancellation confirmation.
- Check your bank account statement thoroughly to ensure the refund is received.
Cancellations:
- Orders not processed can be cancelled anytime before shipping.
- Once shipped, the order cannot be cancelled.
- We reserve the right to cancel any order due to stock limitations, pricing errors, fraud detection, or other reasons without prior notice.
- If cancelled after payment, the full amount will be refunded.
Force Majeure:
Art Planet Store is not liable for any failure or delay in performance due to causes beyond our reasonable control such as natural disasters, war, strikes, pandemics, or other unforeseen events.
Intellectual Property:
- All content (text, images, graphics, logos, software, etc.) on this Website is owned by or licensed to Art Planet Store and is protected under applicable copyright and trademark laws.
- You may not reproduce, copy, modify, publish, or distribute any content from this Website for commercial use without written permission.
Limitation of Liability:
- Art Planet Store is not liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or purchase of any product.
- In case of defective product(s), customers must refer to our Return Policy for resolution.
- Our liability is strictly limited to the value of the purchased product(s).
User Conduct:
- You agree not to use the Website for unlawful purposes or violate any laws and regulations.
- You agree to provide accurate, complete, and updated information during registration and checkout.
- Any attempt to tamper with the Website, commit fraud, or violate our security will result in immediate termination of access.
Indemnity:
You agree to indemnify and hold harmless Art Planet Store and its affiliates, directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Website or violation of these Terms.
Governing Law & Jurisdiction:
- These Terms are governed by the laws of India.
- Any disputes arising out of or relating to the use of the Website shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
- Disputes, if any, will be resolved through arbitration under the Arbitration and Conciliation Act, 1996.
Promotional Communication:
By using this Website, you agree to receive promotional SMSes, emails, and newsletters from Art Planet Store. You may opt-out anytime via the unsubscribe link.
Termination:
- You may terminate your agreement with Art Planet Store by ceasing to use the Website.
- We reserve the right to terminate or suspend access to the Website at our sole discretion, without prior notice.
Legal Disclaimer:
The Website and all its content are provided “as is” without warranties of any kind. Art Planet Store disclaims all warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose.
For any questions or concerns, please contact us at:
📧 support@artplanetstore.in
📞 +91-87008 64091
